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ML

Mary Leonard Mentor

Location Greenville, South Carolina, United States of America
Mentor Industry Marketing/Advertising
Languages spoken
  • English
Recent Activity

How I can help

My professional background

With 14 years in Telecom, I have held a variety of roles from frontline call taking in Customer Service & Support, leading teams in Workforce Planning & Analytics, & supporting new projects within Business Transformation. I currently lead a team of product owners focused on building products to improve the end-to-end Promo journey experience.

I am a VLSS Black Belt, hold a Master’s in Management Science Business Analytics from the University of Alabama in Huntsville, & have a BA in English from Gardner-Webb University in North Carolina. Over the last few years, I've been involved with Women of Wireless and Built by Girls, mentoring women to achieve their professional and personal goals.


How to work with me

What I can offer

My work experiences have helped me develop as a cross-functional leader with skills in analysis, communications, & program management. I have an advanced understanding of impacts to efficiencies & customer experiences. In 2020, I was awarded the Business Transformation "Transforming Experiences Award," for consistently moving work forward through collaboration, communication, & strategic & critical thinking.

My expectations for a successful mentoring relationship

Thoughtful engagement & genuine curiosity.

How entrepreneurs can prepare before we start

Outlined goals & objectives.